Panda7 owns and manages the Website. The information and content available on the Website, or inany communication sent to you by Panda7, are protected by intellectual property laws. Anyunauthorized reproduction, as well as any modification, distribution or exploitation of any content fromthe Website is strictly prohibited. Panda7 and its licensors reserve all rights not mentioned in thesegeneral terms.
Furthermore, Panda7 is committed to maintaining the accuracy, confidentiality, security, and privacy ofall personal information collected from users who visit our website and use our online facilities andservices. The firm has appointed Noel El-Feghali, president, as the person responsible for the protectionof personal information. Also, the firm has a policy in this regard and it is available upon request (seeemail link below).
In accordance with the laws and regulations in force, the firm, through the platform or its employees,only collects the necessary information for obtaining an insurance quote and managing the insurancefile.
Information may be shared internally (within the firm) and externally (insurers and wholesalers) toobtain insurance quotes and manage insurance files.
Consent to the collection and use of information is obtained through the platform at the time of theircollection or by brokers when they collect it.
Panda7 will strive and take all necessary precautions to maintain adequate physical, procedural, andtechnical security regarding our offices and information storage facilities (including personalinformation) to prevent any loss, misuse, unauthorized access, disclosure or modification of the user'spersonal information under our control.
The firm's employees have signed a confidentiality and non-disclosure agreement for personal andsensitive information, including but not limited to the firm's clients. They are bound by this agreementto use the information to which they have access only within the professional activities of the firm, inaccordance with legislative, regulatory and ethical requirements, and only for the use for which theywere collected.
/>Also, employees are required to protect the integrity of the information they have access to and toensure its confidentiality. They must not disclose this information unless expressly authorized by theirmanager or compelled by the application of a law.
The firm uses the Outlook messaging service to communicate with its clients (actual and potential). Itcannot ensure the full security of this means of communication. In this context, when the consumerwishes to favor this means of communication, he consents to the risks that may result. The option ofcommunication by mail is available.
The firm retains customer files in accordance with legislative and regulatory requirements, in particularto promote their security and this, for the period determined by the law and regulations in force.
Also, when it proceeds to the destruction of personal information, it ensures that the destruction iscarried out confidentially and securely.
In the event of a dispute or complaint regarding the protection of personal information, the consumeror client is invited to consult the firm's dispute and complaint handling policy.
A summary of the policy is available via the following link: https://panda7.ca/en/complaints-policy