Privacy policy

Panda7 owns and manages the website. The information and content available on the website, or in any communication sent to you by Panda7, are protected by intellectual property laws. Any unauthorized reproduction, as well as any modification, distribution or exploitation of any content from the website is strictly prohibited. Panda7 and its licensors reserve all rights not mentioned in these general terms.

Therefore, this Privacy Policy Agreement will apply to Panda7 and, consequently, it will govern any data collection and use. By using Panda7.ca, you consent to the following data procedures set forth in this agreement. Panda7 collects various types of information such as voluntarily provided information that may include your name, address, email address, billing and/or credit card information, etc., which maybe used when you purchase products and/or services to provide the services/policies you have requested.

Furthermore, Panda7 is committed to maintaining the accuracy, confidentiality, security, and privacy of all personal information collected from users who visit our website and use our online facilities and services. The firm has appointed Noel El-Feghali, president, as the person responsible for the protection of personal information. Also, the firm has a policy in this regard and it is available upon request (see email link below).

Collection and Use

In accordance with the laws and regulations in force, the firm, through the platform or its employees, only collects the necessary information for obtaining an insurance quote and managing the insurance file.

Information may be shared internally (within the firm) and externally (insurers and wholesalers) to obtain insurance quotes and manage insurance files.

Consent to the collection and use of information is obtained through the platform at the time of their collection or by brokers when they collect it.

Security

Panda7 will strive and take all necessary precautions to maintain adequate physical, procedural, andtechnical security regarding our offices and information storage facilities (including personal information) to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

Confidentiality and Non-Disclosure

The firm's employees have signed a confidentiality and non-disclosure agreement for personal and sensitive information, including but not limited to the firm's clients. They are bound by this agreement to use the information to which they have access only within the professional activities of the firm, in accordance with legislative, regulatory and ethical requirements, and only for the use for which they were collected.
Also, employees are required to protect the integrity of the information they have access to and to ensure its confidentiality. They must not disclose this information unless expressly authorized by their manager or compelled by the application of a law.

Communication Method

The firm uses the Outlook messaging service to communicate with its clients (actual and potential). It cannot ensure the full security of this means of communication. In this context, when the consumer wishes to favor this means of communication, he consents to the risks that may result. The option of communication by mail is available.

Retention and Destruction

The firm retains customer files in accordance with legislative and regulatory requirements, in particular to promote their security and this, for the period determined by the law and regulations in force.

Also, when it proceeds to the destruction of personal information, it ensures that the destruction is carried out confidentially and securely.

Complaints

In the event of a dispute or complaint regarding the protection of personal information, the consumer or client is invited to consult the firm's dispute and complaint handling policy.

A summary of the policy is available via the following link: https://panda7.ca/en/complaints-policy

If you have any questions or concerns regarding the privacy policy related to our website, please do not hesitate to contact us at the following address.
info@panda7.ca