FAQ About Panda7 Auto & Home Insurance
Why is your name Panda7?
We love nature and Pandas are black on white - what you see is what you get. We wanted this transparency and clarity in helping you find the best insurance policy and experience. Also they don't hibernate - so does Panda7.ca our services are available 24/7 365 days.
What is the difference between Panda7 and your typical insurance broker?
At Panda7, we're committed to making your insurance shopping process easy, clear, and swift! As an insurance broker, we help you access premium quotes from multiple insurance companies. The unique aspect of our service is that you can get these quotes immediately, at any given time, and even purchase your policy right there and then!
Why do I need to enter a phone number to generate a quote?
We use text message authentication (instead of email authentication) to send you quotes with as few button clicks as possible, resulting in a faster, more enjoyable user experience.
Do your prices include taxes?
Monthly premiums displayed on Panda7 do not include taxes. Please note that the standard 9% insurance tax will be applied to the advertised premium at checkout.
What payment methods are accepted with Panda7?
Payments are collected directly by the chosen insurance company, typically through automatic monthly bank withdrawals from your checking account.
Can I call Panda7 for a quote?
Of course, you can! We speak English and French and are ready to serve you from Monday to Friday, 9am to 7pm EST.
Does Panda7 offer a price-matching guarantee?
Panda7 can’t offer a price-matching guarantee. We do guarantee our prices for 15 days so you can shop confidently, but deep down, we know you’ll be back sooner.
Does Panda7 guarantee the lowest rates?
We promise to always be competitive and polite – no matter how many quotes you request!
If I contact insurance companies directly, will I get the same price as Panda7?
Panda7 leverages its high sales volume to get favorable terms with top insurance companies. In turn, we pass along the savings to make sure you don’t need to shop for car insurance anywhere else.
How does Panda7 make money?
Panda7 earns a commission (paid for by the insurance company) on each policy sold. Our service is outstanding no matter how many quotes you ask us.
Does Panda7 add commission on its quotes?
Nope! Our commission is always included in the premium.
Claims
Who do I contact in the event of a claim or emergency?
In the event of an emergency or to report a claim, we encourage you to contact your insurer first via their 24/7 claims hotline below. Pro tip: you might want to store this number on your phone too.
- Economical insurance 1-888-875-8088
- Aviva insurance 1-866-692-8482
- Intact insurance 1-866-464-2424
- Pafco insurance 1-877-463-2727
- Wawanesa insurance 1-844-929-2637
As a Panda7 customer, you also get 24/7 online access to your account information at www.panda7.ca/claims. Last but not least, you’re always welcome to call us toll-free at 1-877-777-6968 for any questions that may arise along the way.
FAQ About Auto Insurance
What is a car insurance quote?
Since there are many different insurance companies offering varying car insurance rates, it can be difficult to know which policy to purchase. A car insurance quote gives you a summary of the price of the policy as well as what is included in the policy (i.e., type of coverage, exclusions). With Panda7, you can compare multiple car insurance quotes, then make the best pick for your individual needs!
Why get car insurance?
This is a simple one – in Québec, you must have a basic auto insurance policy to be legally driving! This basic and mandatory coverage is provided by the SAAQ. The mandatory coverage covers all drivers, and is intended to pay for bodily harm (i.e., injury) that occurs from an accident. Beyond the mandatory coverage, there are private car insurance markets – in some parts of Canada, these are optional, but in Québec they are mandatory as well. With Panda7, you can browse and compare quotes from multiple insurers to find yourself the best car insurance in Canada!
Which insurers does Panda7 work with?
Panda7 is proud to work with the best car insurance companies in Canada! There's no such thing as one best car insurance company, since every company can offer you a different range of benefits. Primarily, Panda7 works with Aviva, Economical, Intact, Pafco, and Wawanesa, among other Québec car insurance companies. With Panda7, you can compare multiple auto insurance quotes so that you can find the best car insurance coverage for your personal situation. If you're looking for cheaper car insurance, then Panda7 is the right place to start!
How many auto insurance quotes can I get from Panda7?
Panda7 can generate up to 7 auto insurance quotes from various insurers. This number is dependent on the vehicle you would like to get insured, as well as your driver risk profile. Luckily for you, Panda7 is constantly working to expand and grow our business, and we're hoping to be able to provide you with more insurers and more choices for you to find the best car insurance cost and policy possible!
How long are my quotes valid for after I receive them from Panda7?
From the moment you get your auto insurance quotes from Panda7, you can rest assured that these rates are protected for 15 days. You can use that time to see if you can find a better auto insurance rate somewhere else, but to be honest, we're pretty confident that you'll come back to us! Get quotes from multiple providers with Panda7, compare car insurance quotes, and still have time to shop around for a better deal elsewhere! It doesn't get much better than that.
Can I get a quote for auto insurance if I live outside of Québec?
At the moment, Panda7 auto insurance quotes are only for residents of Quebec. However, auto insurance policies will cover drivers who drive outside of Quebec.
What do I need to start getting car insurance quotes with Panda7?
So, you're in the market for car insurance. Quebec car insurance is made easy by working with Panda7! To get started comparing quotes from multiple car insurance companies, you'll need the following:
- A device that connects to the internet, such as a laptop or desktop computer, a tablet, or a smartphone
- A mobile phone number to receive an SMS text message authentication code
- A valid driver's license
- Your vehicle's registration information
- A credit card to complete your purchase easily online
- Maximum 10 minutes of your time!
How long does it take to buy a car insurance policy with Panda7?
With Panda7, you can get Quebec auto insurance coverage in a matter of minutes. The lowest car insurance rates live here! The typical Panda7 user will only need 7 minutes of their time to get an insurance policy (i.e., single-car, single-driver). All in all, you can expect to have your ideal car insurance policy done in under 10 minutes!
Why do I see multiple quotes from the same insurer?
You might see different quotes from the same insurance company, and that's completely normal. You see, a insurance company may be running various programs, and you might qualify for one or more of those programs. In these instances, it's important to compare the various offers from these companies and determine the best choice for your needs.
How long are Panda7 policies valid for?
When you purchase an insurance policy through Panda7, it will remain valid for 12 months following the designated start date.
My current auto insurance coverage policy doesn’t expire until a few months from now. How soon can I start shopping on Panda7?
You can start shopping for car insurance in Quebec even if your current policy doesn't expire for a few months. If you're looking for cheap car insurance, you won't be able to wait until the last minute to find an impressive car insurance quote. Compare car insurance quotes with Panda7 and, if you find something you like, you can commit to the new policy before your current one is finished. Just activate your new insurance coverage policy within 90 days of purchase. As long as you don't leave a period of time where you are driving without insurance coverage, you should be good. Get the best car insurance quote you've ever seen right now, only with Panda7!
My current car insurance policy is not yet finished. Can I choose the start date of my policy with Panda7?
Yes, absolutely! You can get yourself a new insurance policy with Panda7 and activate it anytime within 90 days. Importantly, you will only be billed once your policy is activated. Also, make sure you don't leave a gap in your insurance between your old policy and your new policy! With Panda7, you have so much freedom to find the best policy that fits your situation.
Can I use Panda7 to add supplementary coverage to my existing insurance policy?
You can always update your auto insurance policy, as long as you obtained it originally through Panda7. Just get in touch with us and we can make any necessary changes to your policy as quickly and easily as possible.
Where can I find my driver's license number?
Getting car insurance in Canada means you'll need access to important information about your car, and about yourself as a driver. Your driver's license number is a key piece of information needed to apply for car insurance, and you can find it either on your driver's license or on your vehicle's registration. In Québec, a driver's license number is 13 characters long and begins with the first character of your family name.
Why is the age when I obtained my license important?
Having more than 5 years of driving is important for insurance companies, since they tend to make an association between years driving and safe driving – the longer you've been driving, the more safe you're generally considered to be. If you have more than 5 years of driving, you'll probably save a bit on your car insurance compared to your rates if you were a brand new driver.
Can I get insurance quotes from Panda7 if I don't have a driver's license?
You can definitely get quotes from Panda7 without a driver's license. However, you'll need a valid driver's license to purchase an auto insurance policy.
What happens if I've had my license suspended in the last 3 years?
It's not the end of the world, but some insurance companies might want to take a bit of a closer look at your file before proceeding. Always be honest when applying for auto insurance, as a false declaration could lead to future claims for insurance being denied.
What address do I need to use to get auto insurance?
You'll need to keep things consistent and use the same address that's listed on your driver's license. Ensure you are updating your address with SAAQ if you've moved recently, and be sure to have a temporary driver's license paper ready for to be able to purchase your insurance policy.
Can I use any telephone number for my car insurance application?
As long as the phone number is valid and can be used to reach you, then you can use it for your insurance application.
Where do I find the VIN?
The VIN – or the vehicle identification number – is composed of 17 characters (both numbers and capital letters). The VIN is a unique identifier for your vehicle, and it is easily located on the driver's side dashboard of your vehicle.
Why do I need to enter a VIN to purchase a car insurance policy?
To get car insurance in Quebec, you need a VIN. A VIN is a unique identifier linked to every car. The VIN will confirm the vehicle's make, year, and model. This is a crucial aspect of determining the auto insurance rates that various companies will be able to offer to you.
What does primary vehicle mean and why is it important?
Insurance companies want to know why you're using your vehicle, and how often you're using it. Rates will likely differ for someone driving two hours to work everyday compared to someone who only takes their car out to get groceries.
Do I need to own the car to get a quote with Panda7?
If you have purchased, financed, or leased a car in your name, then you can get an auto insurance quote through Panda7. Remember that only vehicle owners must purchase car insurance.
Why is it important if my car is owned vs financed vs leased?
To auto insurance companies, the lowest risk is attributed to vehicles that have been paid in full and are owned. Financed vehicles come next, and leased vehicles have the most risk.
What happens if my vehicle is not listed?
If your vehicle is not listed when you try to compare car insurance premiums with Panda7, please get in touch with us! Call us toll-free at 1-877-777-6968.
Why is a TAG tracking device important?
The TAG tracking system is the most popular and effective anti-theft system for vehicles. The TAG system is recognized by Quebec auto insurance companies, and is a key component of not only ensuring your car's safety against theft, but it can also help with your auto insurance rates. Thanks to hidden RFID wireless tags that are installed covertly throughout the vehicle, in the event of a theft, your car's location can be tracked with ease. Visit TAG tracking to learn more.
How much do I save if I get a TAG system for my car?
This depends on the insurer and on the policies they offer, but a TAG system added to your vehicle could save you up to 25% on your total insurance policy! In some cases, auto insurance companies will require a TAG tracker before agreeing to provide insurance, but this is not a feature of all insurance policies.
What is a “driver risk profile”?
A driver risk profile is an important factor that auto insurance companies use to determine how much your premium will cost. The driver risk profile is made up of your driving record (i.e., number of car accidents), the type of vehicle you drive (i.e., make and year of vehicle; hybrid or electric vehicle), the mileage on your vehicle, your location, among other factors.
Why are the prices I see more expensive than my current insurance policy?
Auto insurance rates fluctuate on a regular basis – so things might have changed since you last bought auto insurance. Panda7 can be used for comparing car insurance quotes, but remember that we don't control any of the prices offered by the insurance companies!
Why should I choose any quote other than the cheapest?
We always recommend that you pick the cheapest car insurance rates. At Panda7, you get to easily compare car insurance premiums from one insurance company to the next, and this is all so that you can get the absolute lowest quote possible. The lowest car insurance premiums are to be found right here, with the help of Panda7!
Why do I see multiple quotes from the same insurance provider?
When you use Panda7 to compare car insurance quotes, you may see multiple quotes from the same provider. This is become some companies have different promotions available to you; for example, some companies offer programs where premiums can be lowered if mobile app is used to track driver behaviour on the road. Make sure to evaluate each policy to see which is best for your needs and preferences.
Why do I keep seeing the message "contact us for more details?"
Some insurance providers may need additional information or missing details from you before they can confirm their insurance premium rates. For example, you may have information missing or entered incorrectly in your application. Maybe your credit score or complex driving history is raising some red flags, or perhaps you've put in too many claims. In any of these cases, and in some other circumstances, you'll need to get in touch with us/the insurance companies before we can proceed with generating your quotes.
What happens if I don't remember all of my insurance claims or violations from the past 6 years?
Once you apply for insurance, Panda7 will verify your declaration of claims and violations against official government records. If there is a discrepancy between what you have reported and what is true based on government records, a price adjustment will ensue. With exception to parking tickets, all tickets, claims, and violations must be reported.
What happens if I have been cancelled by an insurer in the last 3 years?
One of the most important things to do when applying for car insurance in Canada is to be honest! As a precautionary measure, some insurance providers may want to look a bit deeper into your file and driver profile if you've been cancelled by an insurer in the last 3 years. This doesn't mean your present insurer will cancel or deny your request for a policy, but it means they need to be more thorough in their reviewing of your application. When in doubt, just be honest and upfront – as a false declaration can lead to your insurance claims being denied now and in the future.
What does "certain exclusions may apply" mean?
Car insurance rates and policies are just like other contracts – there are exclusions and exceptions. There is a list of exclusions that is determined by the Insurance Bureau of Canada, and these are standardized for all car insurance in Canada. Want to learn more? Check out the IBC's Know Your Policy page for more information.
What is a collision deductible and how much do I need?
A collision deductible covers damage caused by a collision in an at fault accident. This amount varies between $500 and $1000.
What is a comprehensive deductible and how much do I need?
Comprehensive coverage deductible covers losses or damage in the event of theft, vandalism, fire, or damage related to wind, hail and water. This can also include damage done to the windshield of the car. The insurance company determines this amount, which ranges from $250 to $1000 when an insurance claim is made.
What does third party liability limit mean and how much do I need?
In the province of Quebec, third party liability is a mandatory coverage which protects you against “no-fault” collision damages (in Quebec only), “at-fault” property damage and bodily injury for an accident outside Quebec and “at-fault” material damages caused to a third party. While Panda7 offers a $1,000,000 or $2,000,000 liability limit option, we strongly recommend $2,000,000 for drivers who travel outside of the province.
How can I reduce my auto insurance premiums?
Everyone wants to find a cheaper car insurance policy these days – it's understandable! Auto insurance discounts aren't easy to come by, but there are things you can do to reduce your car insurance premium. To get the cheapest car insurance, you can:
- Choose a reliable vehicle with low repair costs
- Up your deductibles
- Bundle home and car insurance using the same insurance company
- Add an anti-theft device to your car (e.g.,Tag) to save yourself up to 25%
- Keep a good driving record
- Use Panda7 to compare auto insurance quotes with ease!
What's the difference between an insurer and an insurance broker?
Here's the main difference: insurers (or insurance companies) sell insurance. Insurance brokers do not sell insurance! Then, what does an insurance broker do?! An insurance broker has as a primary goal to find you the best insurance policy for your needs. They represent you, not the insurance companies, and they are dedicated to help you compare, contrast, and ultimately find the best insurance arrangement. Working with an insurance broker, like Panda7, allows you to easily browse quotes from multiple companies without having to do any of the research yourself!
I bought a policy and realized I made a mistake in one of the steps. What should I do?
If you realize that you've made a mistake with your application process, you can reach the Panda7 support staff for any and all of your car insurance queries. Reach out by phone or email from Monday to Friday, 9am to 7pm EST.
FAQ About Tenant Insurance
What types of properties does tenant insurance cover?
Tenant insurance covers any type of property that you can rent as your main residence such as a single dwelling home, apartment or condo.
Do I need to live at the address to buy tenant insurance?
Yes. The property must be your primary place of residence. You also can’t leave the property vacant for more than 30 consecutive days without notifying your insurer.
What happens if I don’t advise my broker of an extended leave?
If you’re planning to vacate your residence for more than 30 days, be sure to advise your insurer, otherwise you may risk being denied coverage in the event of theft or fire during your absence.
Does my name need to be on the lease to buy tenant insurance?
No. Since, tenant insurance covers the declared replacement value of your personal belongings against fire and theft and not the property itself, it’s not required to provide any lease details.
What if I don’t know the year of construction?
Try asking your landlord, realtor or neighbour. If all else fails, give us an approximate year.
What if I don’t know the total number of units?
Try asking your landlord, realtor or neighbour. If all else fails, give us an approximate number.
What if I’m not sure of the closest firehouse distance?
Try asking your landlord, realtor or neighbour. If all else fails, ask Google, Alexa or Siri!
What if I’m not sure of the closest fire hydrant distance?
Try asking your landlord, realtor or neighbour. If all else fails, take a look outside – a little exercise can’t hurt!
How do I know if my unit is heated with hot water, electricity, oil, gas or wood?
Try asking your landlord, realtor or neighbour. If all else fails, take your best guess.
I have a pet Pitbull, Doberman, Rottweiler or reptile. Do I need to be concerned?
While Panda7 loves animals of all shapes and sizes, most insurers don’t cover tenants with “high-risk” pets. If you own one of these pets, specialty tenant insurance can be purchased by calling us toll-free at 1-877-777-6968.
What’s the difference between tenant and home insurance?
Homeowners insurance is for those who own their home or apartment, and it covers both the structure of the home and their personal belongings. Renters insurance is purchased by tenants, and it covers damage to or theft of their personal property, but not damage to the building itself.
What does “More information is required for this price” mean?
While some insurance companies have collected sufficient information to generate rates, others require more information to confirm rates. Some of the reasons may include:
- Information entered is wrong, insufficient or missing
- Bad credit score
- Too many claims
What does “reasonable medical expenses” mean?
We will pay reasonable medical expenses (surgical, dental, hospital, nursing, ambulance service and funeral expenses) incurred if you unintentionally injure another person or if they are accidentally injured on your premises, even though you are not legally liable.
The amount of insurance shown on your policy is the maximum amount we will pay for each person in respect of one accident or occurrence.
Are earthquakes covered?
Earthquakes are not covered with your standard tenant policy but, for a small extra fee, you can add fire protection following an earthquake as an option.
What if my unit suffers damages other than fire after an earthquake?
Tenant insurance only covers your belongings up to their total declared value. If your unit suffers damages, it will be covered under your landlord’s insurance.
What are the coverage limits for “temporary accommodation expenses”?
While temporary accommodation expense limits vary from one insurer to another, they will typically include rent (hotel or apartment) in an area close to your primary residence, a daily food and living expense allowance. In some cases, it can also include an allowance for clothing.
What are the coverage limits for “identity theft expenses”?
The coverage limits for identity theft expenses are typically set to $10,000.
My roommate doesn’t always live with me. Do I still need to add their name?
Yes. Adding your roommate’s legal name to your tenant policy is required if you want to insure their belongings.
If my roommate’s belongings are included in my contents value, do I still need to add their name?
Yes. Adding your roommate’s legal name to your tenant policy is required if you want to insure their belongings.
What if I don’t know my roommate’s full name?
Why not ask him or her? It would be a golden opportunity to take your relationship to the next level. You’re welcome!
Can I pay for my insurance upfront for the entire year?
If you prefer upfront billing instead of monthly withdrawals, it can be arranged. Simply call us toll-free at 1-877-777-6968.
FAQ About Condo Insurance
What is condo insurance?
Condo insurance is insurance you purchase that offers coverage to mend the gaps and exposures that the condominium association master policy may leave. While it depends on the amount of coverage you purchase and what the master policy already protects, your average condo policy may include coverage for your utilities and appliances, the interior walls of your individual unit, and your personal property. In addition to this, your condo insurance also protects your personal liability, in the event you are responsible for someone else’s injury or property damage.
Why is it important?
Condo insurance is important because many condo owners assume their condo association’s master policy will cover them. This is true to some extent, but it leaves out some features of your personal unit, your amenities and possessions, and your personal liability. Without condo insurance, you may be left to pay for these items solo.
What does condo insurance cover?
Your condominium association has a master policy that may cover every original appliance, system (wiring, plumbing) and original furniture in your personal unit as well as common areas, or the “bare minimum” which does not include anything within your walls but covers common areas and the condo association’s liability. You may choose to review your condo’s master policy to ensure that the condo insurance you purchase will cover anything that this policy does not.
That should include:
• Your personal unit, if your condo’s master policy omits this
• Your valuables and possessions
• Your personal liability
Basically, you will want your condo insurance to cover the gaps left by the condo association master policy. You can enlist the help of a broker to ensure this is done properly.
Does it include my valuables?
Your condo insurance will include coverage for your personal belongings up until a stated limit. It doesn’t hurt to take an inventory of everything you own to assess if your coverage is enough. You can purchase a rider or insurance “floater” (as it’s sometimes referred to in the insurance sphere) to include your valuable possessions or expensive collectibles if your existing coverage is not enough to cover them. You may want to request the help of your insurance broker to review your needs and help you choose the most suitable plan for your requirements.
What does the “condo association master policy” cover?
Your condo association master policy can be one of two types: it can cover the appliances and fixtures in your condo, carpeting or flooring, plumbing, but exclude your personal property. This is sometimes referred to as an “all-inclusive” master policy. Or, your condo association master policy can be a “bare walls” master policy, which means it will not cover anything within your walls. This can sometimes include your condo’s systems, but sometimes it won’t. No matter which type your condo association master policy falls under, it will include coverage to common areas and the condo association’s liability.
Does my condo insurance cover my appliances and utilities?
Yes, your appliances are covered with replacement cost up to the limit of your insurance amount.
Does my condo insurance cover theft or vandalism?
Vandalism, burglary and theft are included in your condo insurance if you have personal property coverage. This can even extend to items stolen from your vehicle, just as home insurance might cover personal belongings in your car. There are always exclusions, especially with higher value items. You may need to inquire about a rider or endorsement for full coverage if you own any valuables. Always take a full inventory of everything you own so that you know how much coverage you need and what their total value is. You can adjust accordingly. Condo owners are often surprised to see the total value of everything they own!
Does my condo insurance cover natural disasters?
Major storms like windstorms and tornadoes are covered for your possessions and the interior of your condo, if your condo association master policy does not already included coverage for this. Your condo association master policy may also cover damages to plumbing, wiring, fixtures, etc. – but you should check to see beforehand and ensure that your condo insurance policy covers any gaps.
How much condo insurance do I need?
Everyone needs a different amount of condo insurance based on the valuables they own and what their condo association master policy does/does not include. You may want to take inventory of all your belongings and calculate the total cost it would take to replace your belongings as they stand today following a disaster. Some valuables may even require additional coverage. A broker will be able to help navigate your needs and discuss your coverage requirements with you. They can help you find the right policy that covers the gaps your condo association master policy leaves and protects your personal assets, investments, and your personal liability.
How much does condo insurance cost?
The cost of condo insurance varies by location, condominium, value of personal property, and the coverage you carry. You can get a quote from an insurance broker (like Panda7) to estimate how much your condo insurance will cost overall. Typically, a condo insurance policy can cost as little as $20 per month, ranging between the averages of $25 to $35 per month. You can expect to pay more or less depending on your limits and coverage options.
FAQ About Auto & Home Insurance Discounts
What discounts do you currently offer on your online insurance platform?
We are currently offering rebates for the following categories of individuals: Individuals with a Bachelor's degree who are working full-time. Married individuals. Retired individuals. Individuals involved in public work. Students.
Can I be eligible for other discounts?
Yes, there may be additional discounts you could be eligible for. We encourage you to reach out to our brokers for more detailed information.
How can I contact a broker for more information?
Our brokers are readily available to assist you. Please call us at 1-877-7776968 for any inquiries or for more information about our advantages and discounts.
